@kmultop - Has there been any updates on this subject matter? We treat service billing separately from the initial build budget. There are cases we bill vendor warranty issues through service to keep it separate from the build budget. Our team would be willing to help with some of the development and discuss how we currently manage service through a different system.

Look forward to a focus group, if warranted. Thanks again.

@wcobb FYI this is also an item for us to review at some point