Dropshipping Support
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Currently, Counterpart can allow serious miscommunication between sales and procurement. Often, customers request expedited parts that need to come straight from one of our vendors. In these cases, we need to dropship the parts directly from our vendor to our customer.
When creating a sales order, I know that these parts need to be dropshipped. However, there's no option to indicate to procurement that these parts need to be dropshipped, using the customer's address as the Ship To on the PO. As a result, I have to tell them manually and hope they remember before they process the order request.
I think it would be useful to have a dropshipping option in the Shipping Options window on the sales order, that somehow indicates to procurement that this part should be shipped directly from the vendor to the customer, ideally choosing the customer's address as the Ship To option for the PO. Is this feasible?